Very happy with Abbey Carpet of Naples!
Really delightful experience!
Wonderful service all the way down the line from Peggy Anderson to the two brothers who installed the carpeting and to Jake. Really delightful experience. They know what they're doing!
This is a great company!
I have had several carpets, rugs and a wooden floor from them. They are always professional. The quality of the stock is excellent and they have the very best carpet fitters. Thank you, Miguel and Miguel, for a beautiful job.
Did a good job and were very efficient.
Kevin, you did a great job in finding an excellent carpet within our price range.
The carpet was delivered on time and was installed by a father and son team that were very professional. They cared for the customer just like you did. We hope to find two area rugs at Abbey in the future.
You did what you said you would do!!
Had a great experience dealing with Abbey Carpet. Second time using your company. Purchased a rug for our living room in 2019. That is the reason we returned. You did what you said you would do!! And, the installers were the best. Came, did their work, left no mess; and were very courteous. Will always give you the opportunity to bid first!!
We were very happy throughout the entire process.
John Huntsinger is a knowledgeable salesperson. He also helped get us the installation date we wanted. The instillation was perfectly done. I recommend Abbey without reservation.
Great service and great selection
If any one is looking for a carpet I will send them your way.
Your installers are top notch and really New their stuff. We ran into one minor problem about where seams would go. They called Jake and he was here in 30 minutes. We talked through a solution that everyone was happy about and they went to work. Nothing but kudos for the whole team including our salesmen. If any one is looking for a carpet I will send them your way.
Al & Mary Ann Angio
Very impressed with the two installer
Very impressed with the two installer - worked from 9 am until 4pm. Good with moving the furniture.
Larry & Judy Rusin
I definitely would recommend Abby Carpet.
I don't want my name posted anywhere but I can just say I was pleased with my salesman, Ernesto Enriquez in understanding my needs and facilitating my carpet installation. The crew that installed the carpeting was efficient and made sure I was pleased with the results. I definitely would recommend Abby Carpet.
Well done to all
Ernesto very helpful and professional Installers also very helpful. Well done to all.
Thank you for the great job
Thank you for the great job on all 3 projects and for making it so easy. Both Peggy and installers were great to work with!!
Best shopping experience in Naples
I highly recommend your store to anyone who is looking for rugs. Best shopping experience in Naples.
The crew that did the installation was excellent
Love the tile on my lanai. The crew that did the installation was excellent and cleaned up the site completely. Supervisors came by to check the work regularly as well as afterwards to make sure I was satisfied with the job.
I had carpeting made into custom sized rugs and I love them! They promised to deliver them prior to Christmas & they did so.
Well done. Purchase was very easy, with ample options. Installation was seamless.
Very Professional Staff!
Very professional staff, the carpet quality is outstanding, and the installation was flawless. Will definitely use them again in the future.
I had a great experience at Abby Carpet. Amazing customer service. Rosa was very knowledgeable and fun to work with.
Efficient and friendly
Sales staff was friendly and knowledgeable. Person that measured was on time and friendly. Installation group was on time, efficient and friendly!
Outstanding customer service!
I called on a Friday late afternoon needing a custom pad. Josh answered the bell and told me he’d have it for me Monday morning by 11am. Outstanding customer service!
It is so nice to come across a company that actually does what they say!
The carpet installers were courteous and meticulous. Dan our salesman was so easy to work with. It is so nice to come across a company that actually does what they say!
Had the best experience with Rosa. She not only made it easy for me during my first visit - she quickly knew what I needed and wanted in my second trip there. Can’t say enough good about the service and selection.
It was a pleasure to receive such exceptional service!!
I am very pleased with my entire experience with Abbey Carpet & Flooring. Dan in the showroom was so helpful. The crew that installed my new carpet were so professional and did such a wonderful job. It was a pleasure to receive such exceptional service!!
I would highly recommend!
Peggy at Abbey Carpet did an excellent job of guiding me in the right direction to replace the wall to wall carpet in almost 2000 square feet of our house and stay within the budget. It turned out beautifully and the install was prompt and flawless. I would highly recommend!
Excellent and friendly service. Installers were top notch. Our carpet is beautiful. Thanks Abbey!
KATHY TREANOR CLARK
This is our fourth major job with Abbey
John gave us sound advice on wearability, as making a wall to wall choice is a major commitment. Installers were expert at their jobs and very good contractors to have in the house. This is our fourth major job with Abbey.
Installation crew did a great job!
The sales person was very helpful throughout the process. From assisting with the selection of the carpet and scheduling installation. Installation crew did a great job!
Excellent Customer Service!
I was in six different furniture and rug stores before I discovered Abby carpet. They are the only store that offered to deliver, at no charge, every rug I was interested in purchasing! And they were able to do so within 48 hours. once I was able to see the various carpets during different times of day and evening and how the light affected them, my choice was easy. The sales representative took care of the transaction end arranged range for the return of the non-purchased rugs. Excellent customer service.
Client Service is Outstanding
Abbey exceeded all of our expectations with various projects. They did flooring installation work for us as well as custom area rugs. The finished products have been absolutely beautiful and the client service is outstanding!
They really do care about their clients.
The sales people at Abby carpet, go out of their way, to make sure you have the best rug possible for your room. They really do care about their clients. Have made many purchases at Abby carpet, and love them all.
We are very pleased the floor and the customer service.
We just had Abbey Carpet and Flooring install new vinyl plank flooring in two bedrooms. We are very pleased the floor and the customer service. Kevin was great to work with was very responsive and was able meet our difficult schedule.. The installation crew was great. Their workmanship was very good and they were very respectful and considerate of our condo. We would use them again.
Our Abbey Carpet project was a pleasure to complete.
The store is professional with knowledgeable service to help you with no pressure. Hi The selection of carpets and price points are good. This is complimented by experienced installation of our new carpet. Abbey Carpet was referred to us by a friend. We have been very happy with Abbey Carpet and will be recommending them going forward.
Did a Very Good Job
I really was pleased with the help that Peggy Anderson gave me when I was looking for flooring to match what I had in two rooms in my Condo.The people doing the flooring were prompt, came as scheduled and did a very good job .Everything went smoothly and there was no hassle at all.
We would highly recommend Abbey's above all others in SWFL
I arrived at Abbeys with a very high degree of skepticism with respect to carpet/rug merchants is SWFL due to a horrific experience with another large carpet/rug merchant in SWFL. The sales assistance at Abbey's was excellent, very honest and transparent. Rosa's knowledge of the products and her assistance in selecting a rug that matched our decor was outstanding. We would highly recommend Abbey's above all others in SWFL.
Hello Josh and Jake,
I wanted to send a note to let you know how pleased we are with our new floors. This is the second time we have worked with Rosa and Abbey Carpet and we would definitely come back again. Rosa made sure she did all she could to earn our business and we really appreciate her hard work.
I also want to make sure to let you know how great of a job Jorge and his team did with the installation. They were professional, thorough and made sure we were 100% satisfied. Jorge’s attention to detail is amazing. If we ever needed flooring installed again I would not let anyone but Jorge and his team do it. You have a really fantastic employee in Jorge- don’t let him go!!
Thank you again for making our experience so great. We appreciate it.
Jena & John Rounding
May I commend your organization for all of the additional services you have provided me. In particular, your professional team you sent to my home. They did a most remarkable job re-doing the kitchen floor. Jake's group was most efficient, thorough and exceptionally clean in their work. Jake and his rep should be complimented for the project. Truly the best, Jose, Juan and Gabriel not only laid the perfect floor, but replaced all furniture and appliances after thorough cleaning. A fine group representing your company. I checked the records; found that this floor was the fifth I had installed by you in the eleven years I have owned this house. That's why I stick with Abbey. Again many thanks for the re-work. I wish you and all your people safety and health during this national epidemic crisis. Hope you don't have to layoff anyone.
Carol and I would like to express our compliments and sincere thanks to you Kevin and your colleagues at Abbey Carpet & Floor for the project you recently completed at our home in Naples. The finished product is all that we had hoped it would be and we have already received numerous complements on the overall positive impact it has on our decorating scheme.
The measure of an organization is in how it deals with adversity. When faced with initial delivery of a product that contained manufacturing flaws there was no hesitation on your part as you did everything possible to replace the material in the minimum amount of time possible.
Our thanks also to Sergio and his crew who always arrived on the job on time and did everything they could to minimize the disruption their work activities had on our life. The crew was at all times very considerate and courteous while maintaining a very high level of craftsmanship. We would be pleased to serve as a future reference for your firm.
- Ron B.