Read testimonials & reviews of what our customers say about us!

Naples Customers Love Abbey Carpet & Floor!

5 Star Rating
Very happy with Kevin and installers. 10 out of 10

- Jerry Bassett

5 Star Rating

Jen Phillips was wonderful to work with and the installers did a great job! We would highly recommend Abbey Carpet!

- Ann, Naples

5 Star Rating

Great service from the sales floor and the installers. Very good experience.

- Ronald

5 Star Rating

Very satisfied with the product, the price and the installation. Kim was great to work with.

- Dale

5 Star Rating

We're enjoying our new carpet, and had a great experience with Bob, as well as delivery guys! Thank you

- Bill

5 Star Rating

Abbey Carpet was very professional from sales through the installation. My floor is beautiful. I wish I had more floors that need redone....Thanks to all the wonderful people at Abbey Carpet!

- Frank

5 Star Rating

Keith Lynch was very knowledgeable and helpful. I wish I needed more flooring!!!

- Maureen

5 Star Rating

Abbey Carpet did a great job on my new flooring. From the professionalism of my sales person, Kevin Biddle to the ease and efficiency of the installation which took only one and a half days for removal of old carpet and installing a new porcelain tile floor, it was all great including the finished product. Thanks.

- Bill McCormick

5 Star Rating
I am very happy with Abbey Carpets. The installers were professional and very nice. Thank you


5 Star Rating
We recently purchased an area rug for our home. From the moment we walked into the showroom we were greeted with a smile. We were very fortunate to have worked with Jen. She was an absolute pleasure. She took the time to show us all the possibilities. The carpet came in exactly within the timeframe quoted and delivered promptly by two very nice gentlemen. We are very pleased with our entire experience with Abbey Carpet. We will definitely be returning again in the future. Thank you for such fabulous service. We absolutely love our new carpet.

- Palma

5 Star Rating
I did call Abbey Carpet . I would definitely use Abbey Carpet again and refer you to friends. All the people who work for Abbey were polite and pleasant . They did a great job and followed up after the installation.

- Nancy

5 Star Rating
Fabulous experience from start to finish. Dan was most helpful & knowledgeable about product type pros/cons & in stock availability. I had a short window from purchase to installation, which Dan amazingly made happen. Installers Jorge & Oscar were pleasant, on time, took pictures of & moved all furniture before expertly installing the carpet. They hauled off old carpet & vacuumed new carpet once completion of installation. Supervisor stopped by to check on their work too. Very impressed with entire experience! Bravo!!!

- Diane

5 Star Rating
Shopping for a replacement area rug for my living room was a chore I put off for a year because I didn't think I would have any luck having it coordinate with existing drapery fabric and accessories. Jen, the rug specialist who helped me, was excellent help with a keen eye for design and color and a wonderful knowledge of the inventory. I took three home on approval and ended up with a rug more perfect than I could have imagined. All this on my first attempt, also. Thanks Jen for a great shopping experience!

- Anna

5 Star Rating
Very helpful salespersons -- good selection for what we needed-- rugs were delivered on the date promised. Installers were very helpful and courteous. Love the Pixel rug and its pad!

Cheri Dunlap

5 Star Rating
I was thrilled with wall to wall carpet service and installation. . Thank you!.

Lynne Murphy

5 Star Rating
Couldn't be happier. Good experience from Jen my sales associate through delivery and setup. I will definitely spread the word.

Kathy Ostkiek

5 Star Rating
Very happy with the carpet, and the installers were also excellent.

Sally Behlen

5 Star Rating
Excellent service and workmanship. Friendly, helpful people. I recommend Abbey Carpet.

Mike Clement

5 Star Rating
Our Sales lady Jen was wonderful and very accommodating. Carpet is beautiful exactly what we were looking for. 

Marliese Slutsker

5 Star Rating
Very pleased with help received in choosing our carpeting, measuring, and installation. Everything done very professionally and we are quite satisfied with Abbey. 

Eileen and Marty Harrison

5 Star Rating
Don't want to leave review on Google or Facebook but I can tell you that my husband and I are very happy with the service and quality of our Abbey experience. John Huntsinger was very helpful with the selection and paperwork and the installation was perfect with very little disruption to our home. We used Abbey for our tile work in our 2 bathroom remodels a few years ago and will continue to use them for all future flooring needs. Thank you so much for a great experience!

Mark & Debbie B.

5 Star Rating
Hi Peggy - just wanted to give you an update on the installation of my carpet. It was supposed to take two days, January 11 and 12. Three young men arrived on time and never stopped working the entire day - not even taking a lunch break. Instead of two days, they finished on the first day. We thought we probably would have to have our tv man in after it was done to reconnect what needed to be but this crew had everything back exactly where it was and everything connected and working. We haven’t had particularly an easy time with this renovation from all involved and we’re so pleasantly please at this group you sent over. If at all possible, could you please pass on to the people in charge how unbelievably impressed we were with these Abby employees and have told everyone that has asked how our project was coming along.

Thanks again for your help in giving us one bright spot in this journey.

Donna Mae Willman, Bonita Springs

5 Star Rating
Great product! Great service! Thank you.

Marcia Hunter

5 Star Rating
Jason is a pleasure to work with and the selection at Abbey is fantastic!

Debbie & Ed

5 Star Rating
This is the second time we have used Abby. The salesperson (Peggy) and the service people/installers all are professional and did a great job. I had issues with the first installation they did. But they promptly rectified the problem. No questions asked. They just made it right. That means a lot to me and that's why I used them again. I would recommend them highly to my friends and neighbors

Mike Menton

5 Star Rating
Perfect service. Brian is an exception salesman.

Annette Vulpis

5 Star Rating
Rosa was great! Very helpful in showing us options. Allow us to take 3 rugs home of which one of them was just what we needed.

Jim Shiring

5 Star Rating
Service was excellent and we are pleased with the product. Good rug for a reasonable price.

Robert Haffa

5 Star Rating
A very positive experience.
Rosa did a great job in helping us select a carpet, and was very responsive during the delivery phase when a slight hiccup resulted. Resolved very satisfactorily. The delivery men were cordial and efficient. Thank you.

Theresa Stommel

5 Star Rating
From purchase to delivery. We intend to use Abbey in the near future as we are in the market for additional rugs. They are the best.

Stephen Butters

5 Star Rating
Excellent sales person, Brian Gilger and the delivery people were perfect. Thank you!

Steven Posa

5 Star Rating
We ordered some custom cut area rugs and are very happy with the help and choices we are now enjoying. The installers were very careful in moving furniture out and back in place while showing respect and care in the process.

👍😁 - Bob & Lisa

5 Star Rating
Very happy with Abbey Carpet of Naples!

Janet Hathaway

5 Star Rating
Really delightful experience!
Wonderful service all the way down the line from Peggy Anderson to the two brothers who installed the carpeting and to Jake. Really delightful experience. They know what they're doing!

Joan Fontana

5 Star Rating
This is a great company!
I have had several carpets, rugs and a wooden floor from them. They are always professional. The quality of the stock is excellent and they have the very best carpet fitters. Thank you, Miguel and Miguel, for a beautiful job.

Kathy Nelson

5 Star Rating
Did a good job and were very efficient.

Sue Karlbergs

5 Star Rating
Kevin, you did a great job in finding an excellent carpet within our price range.
The carpet was delivered on time and was installed by a father and son team that were very professional. They cared for the customer just like you did. We hope to find two area rugs at Abbey in the future.

Ken Klauser

5 Star Rating
You did what you said you would do!!
Had a great experience dealing with Abbey Carpet. Second time using your company. Purchased a rug for our living room in 2019. That is the reason we returned. You did what you said you would do!! And, the installers were the best. Came, did their work, left no mess; and were very courteous. Will always give you the opportunity to bid first!!

Douglas Walter

5 Star Rating
We were very happy throughout the entire process.
John Huntsinger is a knowledgeable salesperson. He also helped get us the installation date we wanted. The instillation was perfectly done. I recommend Abbey without reservation.

Charles Piemonte

5 Star Rating
Great service and great selection

Roland Garlinghouse

5 Star Rating
If any one is looking for a carpet I will send them your way.
Your installers are top notch and really New their stuff. We ran into one minor problem about where seams would go. They called Jake and he was here in 30 minutes. We talked through a solution that everyone was happy about and they went to work. Nothing but kudos for the whole team including our salesmen. If any one is looking for a carpet I will send them your way.

Al & Mary Ann Angio

5 Star Rating
Very impressed with the two installer
Very impressed with the two installer - worked from 9 am until 4pm. Good with moving the furniture.

Larry & Judy Rusin

5 Star Rating
I definitely would recommend Abby Carpet.
I don't want my name posted anywhere but I can just say I was pleased with my salesman, Ernesto Enriquez in understanding my needs and facilitating my carpet installation. The crew that installed the carpeting was efficient and made sure I was pleased with the results. I definitely would recommend Abby Carpet.

5 Star Rating
Well done to all
Ernesto very helpful and professional Installers also very helpful. Well done to all.

Nancy Blay

5 Star Rating
Thank you for the great job
Thank you for the great job on all 3 projects and for making it so easy. Both Peggy and installers were great to work with!!

Denise Wiesemann

5 Star Rating
Best shopping experience in Naples
I highly recommend your store to anyone who is looking for rugs. Best shopping experience in Naples.

Maureen O’Meara

5 Star Rating
The crew that did the installation was excellent
Love the tile on my lanai. The crew that did the installation was excellent and cleaned up the site completely. Supervisors came by to check the work regularly as well as afterwards to make sure I was satisfied with the job.

Linda Vass

5 Star Rating
I had carpeting made into custom sized rugs and I love them! They promised to deliver them prior to Christmas & they did so.

Wendy McCarty

5 Star Rating
Well Done!
Well done. Purchase was very easy, with ample options. Installation was seamless.

Driscoll Residence

5 Star Rating
Very Professional Staff!
Very professional staff, the carpet quality is outstanding, and the installation was flawless. Will definitely use them again in the future.

Brian McGuckin

5 Star Rating
Great Experience!
I had a great experience at Abby Carpet. Amazing customer service. Rosa was very knowledgeable and fun to work with.

Letha Dardani

5 Star Rating
Efficient and friendly
Sales staff was friendly and knowledgeable. Person that measured was on time and friendly. Installation group was on time, efficient and friendly!

Randy Beckham

5 Star Rating
Outstanding customer service!
I called on a Friday late afternoon needing a custom pad. Josh answered the bell and told me he’d have it for me Monday morning by 11am. Outstanding customer service!

Cris Goodman

5 Star Rating
It is so nice to come across a company that actually does what they say!
The carpet installers were courteous and meticulous. Dan our salesman was so easy to work with. It is so nice to come across a company that actually does what they say!

Lisa Marr

5 Star Rating
Thank you!
Had the best experience with Rosa. She not only made it easy for me during my first visit - she quickly knew what I needed and wanted in my second trip there. Can’t say enough good about the service and selection.

Debi Jones

5 Star Rating
It was a pleasure to receive such exceptional service!!
I am very pleased with my entire experience with Abbey Carpet & Flooring. Dan in the showroom was so helpful. The crew that installed my new carpet were so professional and did such a wonderful job. It was a pleasure to receive such exceptional service!!

Michele Napoli

5 Star Rating
I would highly recommend!
Peggy at Abbey Carpet did an excellent job of guiding me in the right direction to replace the wall to wall carpet in almost 2000 square feet of our house and stay within the budget. It turned out beautifully and the install was prompt and flawless. I would highly recommend!

Judy Coady

5 Star Rating
Thanks Abbey!
Excellent and friendly service. Installers were top notch. Our carpet is beautiful. Thanks Abbey!


5 Star Rating
This is our fourth major job with Abbey
John gave us sound advice on wearability, as making a wall to wall choice is a major commitment. Installers were expert at their jobs and very good contractors to have in the house. This is our fourth major job with Abbey.

Liz Matt

5 Star Rating
Installation crew did a great job!
The sales person was very helpful throughout the process. From assisting with the selection of the carpet and scheduling installation. Installation crew did a great job!

Marisa Goldsberry

5 Star Rating
Excellent Customer Service!
I was in six different furniture and rug stores before I discovered Abby carpet. They are the only store that offered to deliver, at no charge, every rug I was interested in purchasing! And they were able to do so within 48 hours. once I was able to see the various carpets during different times of day and evening and how the light affected them, my choice was easy. The sales representative took care of the transaction end arranged range for the return of the non-purchased rugs. Excellent customer service.

Maureen OMeara

5 Star Rating
Client Service is Outstanding
Abbey exceeded all of our expectations with various projects. They did flooring installation work for us as well as custom area rugs. The finished products have been absolutely beautiful and the client service is outstanding!

Kathleen Ryan

5 Star Rating
They really do care about their clients.
The sales people at Abby carpet, go out of their way, to make sure you have the best rug possible for your room. They really do care about their clients. Have made many purchases at Abby carpet, and love them all.

Cindy Roberg

5 Star Rating
We are very pleased the floor and the customer service.
We just had Abbey Carpet and Flooring install new vinyl plank flooring in two bedrooms. We are very pleased the floor and the customer service. Kevin was great to work with was very responsive and was able meet our difficult schedule.. The installation crew was great. Their workmanship was very good and they were very respectful and considerate of our condo. We would use them again.

Greg Hagarty

5 Star Rating
Our Abbey Carpet project was a pleasure to complete.
The store is professional with knowledgeable service to help you with no pressure. Hi The selection of carpets and price points are good. This is complimented by experienced installation of our new carpet. Abbey Carpet was referred to us by a friend. We have been very happy with Abbey Carpet and will be recommending them going forward.

Loralee Kaschinske

5 Star Rating
Did a Very Good Job
I really was pleased with the help that Peggy Anderson gave me when I was looking for flooring to match what I had in two rooms in my Condo.The people doing the flooring were prompt, came as scheduled and did a very good job .Everything went smoothly and there was no hassle at all.

Denzil Sequeira

5 Star Rating
We would highly recommend Abbey's above all others in SWFL
I arrived at Abbeys with a very high degree of skepticism with respect to carpet/rug merchants is SWFL due to a horrific experience with another large carpet/rug merchant in SWFL. The sales assistance at Abbey's was excellent, very honest and transparent. Rosa's knowledge of the products and her assistance in selecting a rug that matched our decor was outstanding. We would highly recommend Abbey's above all others in SWFL. 

Nick Tanzi

Hello Josh and Jake,

I wanted to send a note to let you know how pleased we are with our new floors. This is the second time we have worked with Rosa and Abbey Carpet and we would definitely come back again. Rosa made sure she did all she could to earn our business and we really appreciate her hard work.

I also want to make sure to let you know how great of a job Jorge and his team did with the installation. They were professional, thorough and made sure we were 100% satisfied. Jorge’s attention to detail is amazing. If we ever needed flooring installed again I would not let anyone but Jorge and his team do it. You have a really fantastic employee in Jorge- don’t let him go!!

Thank you again for making our experience so great. We appreciate it.

Jena & John Rounding

Remarkable Job

May I commend your organization for all of the additional services you have provided me. In particular, your professional team you sent to my home. They did a most remarkable job re-doing the kitchen floor. Jake's group was most efficient, thorough and exceptionally clean in their work. Jake and his rep should be complimented for the project. Truly the best, Jose, Juan and Gabriel not only laid the perfect floor, but replaced all furniture and appliances after thorough cleaning. A fine group representing your company. I checked the records; found that this floor was the fifth I had installed by you in the eleven years I have owned this house. That's why I stick with Abbey. Again many thanks for the re-work. I wish you and all your people safety and health during this national epidemic crisis. Hope you don't have to layoff anyone.

Good Luck!

Wonderful Experience

Carol and I would like to express our compliments and sincere thanks to you Kevin and your colleagues at Abbey Carpet & Floor for the project you recently completed at our home in Naples. The finished product is all that we had hoped it would be and we have already received numerous complements on the overall positive impact it has on our decorating scheme. The measure of an organization is in how it deals with adversity. When faced with initial delivery of a product that contained manufacturing flaws there was no hesitation on your part as you did everything possible to replace the material in the minimum amount of time possible. Our thanks also to Sergio and his crew who always arrived on the job on time and did everything they could to minimize the disruption their work activities had on our life. The crew was at all times very considerate and courteous while maintaining a very high level of craftsmanship. We would be pleased to serve as a future reference for your firm.

- Ron B.
Naples, FL